Senior HR Advisor

Fabulous new opportunity with a Luxury Goods Retailer 2-3 years HR Advisory experience, looking for step up.

Job Details

17th June 2024
£45,000 - £50,000
Permanent / Full Time

This role is managed by:
Rosie Jenkins

Sustainability, diversity and equality are some of the key values within this female-led business.
This role is offering £45-£50,000 with a hybrid working schedule.
The Senior People & Culture Advisor role is an exciting opportunity to help the People & Culture Team deliver a Customer Obsessed service and experience to both our existing and potential employees globally. Reporting to the Director of People & Culture, you will be responsible for helping to develop and enhance this experience for our employees in the UK, USA, Hong Kong and Singapore including our Retail, Operations and Head Office teams.
As Senior People & Culture Advisor, you will play a key role in the implementation and embedding of an ambitious People Agenda, as well as embracing a hands-on approach to ensure the day to day is delivered with exceptional quality.
What you’ll do…
People Partnering & Employee Lifecycle

  • Build effective relationships with allocated stakeholders and client groups across the business, to embed our P&C strategy, culture and values.
  • Be the first point of support for allocated client groups, escalating when necessary
  • Ensure a smooth onboarding process for new joiners, seeking and providing continuous feedback to enhance the employee onboarding experience for client groups
  • Design and deliver the performance review process for allocated client groups, as per the People & Culture team calendar, as well as supporting other ad hoc processes within the calendar, e.g. salary reviews and bonus schemes
  • Supporting key stakeholders with client group employee probation check ins and expiry as well as coach people managers to hold probation meetings as and when necessary, addressing any performance concerns efficiently
  • Work with the wider People & Culture Team to ensure payroll is accurate and timely, and champion relevant systems and platforms
  • Oversee the offboarding experience within client groups, providing data-driven insight into leaving trends and suggesting recommendations to retain our top talent

Employee Relations

  • Coach and support stakeholders in the end to end management of an ER caseload, ensuring we are fair, consistent and compliant, whilst fostering a supportive, inclusive and high-performing culture.
  • Identify and act on opportunities to coach people managers and empower them to effectively manage their teams
  • Keep employment relations trackers up to date with actions, information needed

People & Culture Projects

  • Lead by example as active participant in business wide projects and committees including but not limited to EDI, Wellbeing and Sustainability


  • Keep policies and procedures under review to identify opportunities for improvement and development
  • Take the lead on analysing and reporting People & Culture data, to provide insights and recommendations on how we can continue to improve our employee experience
  • Seek and present new ideas on how we can improve our Employee Value Proposition and Employer Brand


  • Lead and/or collaborate with our Talent Acquisition Partner (dependent on vacancy) to attract and select talent e.g. assessing appropriate recruitment methods and job boards, ensuring our attraction and selection processes are robust, fair and without bias
  • Support stakeholders with end to end recruitment process (internal and external) to include screening, task assessment, interviews and assessment centres as appropriate
  • Seek out new ways to promote our brand in the external market to support our aim to be an employer of choice and offer a diverse and nurturing working environment

What you’ll bring…

  • A current Senior People & Culture Advisor or experienced People & Culture Advisor capable of taking initiative and able to deliver long term priorities whilst managing day to day issues as they arise
  • Experience in a retail business environment (essential)
  • Strong experience in dealing with and coaching more junior team members and clients groups with Employment Relations matters
  • Ability to create and improve process and policy without relying on an established infrastructure and extensive external resource
  • Proactive, with an ability to problem solve and comprehend issues in the context of the bigger picture and business impact
  • Fearless in challenging and strong willed in driving change
  • Able to build trusted relationships with all levels of the organisation
  • Knowledge of one of US, Hong Kong or Singapore employment law and working practices would be desirable but not essential

To be successful within this business…
You’ll have a can-do attitude, be humble and a team player, not being afraid to get stuck in. You’ll have an honest, approachable and passionate personality, but also resilient and flexible.