Top 10 Questions to Ask Before Partnering with an HR Recruitment Agency

Partnering with an HR recruitment agency can be a great way to find top talent for your company, but it’s important to choose the right agency to work with.

To help you make an informed decision, here are the top 10 questions to ask before hiring an HR recruitment agency.

What is your experience in our industry?

It’s important to find an experienced agency that understands the specific requirements, skills and qualifications for each role.

It is also important that they are able to understand the hiring company’s culture so that they know which candidates they engage with could be a good fit.

And finally, the best recruiters will be able to offer advice without obligation, be that around the current state of the hiring market or whether the salary being benchmarked for the role is correct to land the talent required.

How do you find candidates?

Find out how the agency sources its candidates.

What online job boards do they use, how great is their social media reach, and how strong is their HR network?

Can you provide references or case studies?

Ask for references or case studies from previous clients.

This will give you a good idea of the agency’s experience and success rate.

HR Heads specialise in recruiting HR professionals in Consumer, Financial & Professional Services, Industrial, Pharmaceutical & Life Sciences and Public Sectors and can provide testimonials and case studies from successful recruitment campaigns in all of these areas.

How do you handle candidate screening and selection?

Find out how the agency screens and selects candidates.

What background checks do they do to ensure candidates are qualified for the roles?

For C-suite recruitment campaigns, do they use psychometric testing?

What is your fee structure?

Find out what the agency charges for their services.

Are there any additional costs such as background checks or testing?

Make sure to compare fees with other agencies to get the best deal.

At HR Heads we reward our clients for their loyalty and operate on a retained, exclusive and contingency basis.

What is your timeline for filling a role?

Find out how long it typically takes the agency to fill a role.

Make sure that their timeline is in line with your company’s needs.

How do you handle conflicts or disputes?

Ask the agency how they handle conflicts or disputes that may arise during the hiring process.

Make sure that they have a process in place for resolving any issues.

How do you handle onboarding and training?

Find out if the agency offers onboarding and training for new hires.

This can help to ensure a smooth transition and help new hires get up to speed quickly.

At HR Heads, we offer the 90-Day Accelerator Programme, a bespoke and independent one-on-one coaching plan designed to support new hires to deliver results faster in the first 90 days of their new role.

You can find out more about the 90-Day Accelerator Programme here.

How do you measure success?

Ask the agency how they measure their success.

This will give you a good idea of their performance and how they track their results.

Can you provide any guarantees?

Find out if the agency provides any guarantees or warranties.

For example, do they offer a guarantee on the quality of their candidates or a guarantee on the length of time a candidate will stay with your company?

Choosing the right human resources recruitment agency can make all the difference in finding top HR talent for your company.

By asking these 10 questions, you can ensure that you make an informed decision and find the right agency to meet your needs.

If you’re looking for advice without obligation with regards to your next HR hire, you can call the team on 01962 432001 or email them via