Secret Escapes Ltd., a global travel deals company, needed to strengthen its People team to support head office recruitment and evolving business needs. The company, known for its matrixed organisational structure and strong cultural values, partnered with HR Heads to ensure the right fit for these critical roles.
HR Heads collaborated closely with Lisa Phelps, Head of Talent Acquisition at Secret Escapes, to understand the specific requirements and cultural nuances. This collaboration led to the successful recruitment of two key positions: a Talent Partner (permanent) and a Senior People Partner on an interim basis.
The Talent Partner role was crucial for head office recruitment, ensuring the company could attract and retain top talent aligned with its values. The Senior People Partner provided interim support to address the dynamic requirements of the People function, ensuring continuity and responsiveness to the business’s evolving needs.
The recruitment process was executed efficiently, with HR Heads placing the candidates expediently. The client testimonial highlights the success of the collaboration: “We’ve hired a wonderful people professional sourced by HR Heads. Jen was engaging and knowledgeable, providing guidance and listening to feedback, and was a pleasure to work with.”
This case exemplifies HR Heads’ commitment to understanding client needs and delivering tailored recruitment solutions that emphasise both skill and cultural fit.